Terms of Service

Konduit Capacity

Konduit Capacity (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (“Services”).

By using the Services, you agree to the practices described here. If you do not agree, please stop using the Services.


1. Information We Collect


a. Information You Provide

We collect information you choose to give us, including:

  • Name, email address, or contact details

  • Account information (if applicable)

  • Messages, files, or other content you submit

  • Any information you provide via forms, surveys, or support requests


b. Information We Automatically Collect

When you use our Services, we may automatically collect:

  • IP address and approximate location

  • Browser type, device information, operating system

  • Pages viewed and usage patterns

  • Cookies and similar tracking data

c. Information from Third Parties


We may receive information from:

  • Service providers assisting with analytics, hosting, or payments

  • Platforms you connect or integrate with (if applicable)


2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Services

  • Communicate with you, including sending updates or support responses

  • Personalize your experience

  • Monitor usage, detect issues, and enhance security

  • Comply with legal obligations


We do not sell your personal information.


3. How We Share Information

We may share information with:

  • Service providers performing functions such as hosting, analytics, or customer support

  • Affiliates or partners, if relevant to providing the Services

  • Law enforcement or authorities, when required by law or to protect our rights

  • Successors in case of a merger, acquisition, or asset transfer


We limit sharing to what is necessary.


4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember preferences

  • Analyze usage

  • Improve performance and user experience


You can control cookies through browser settings, though disabling them may impact functionality.


5. Data Security

We use reasonable technical and organizational measures to protect your information. However, no system is perfectly secure, and we cannot guarantee absolute security.


6. Data Retention

We retain personal information only as long as necessary for:

  • Providing the Services

  • Business or legal purposes

  • Compliance with applicable laws


7. Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of your information

  • Objection to processing

  • Data portability

To exercise these rights, contact us at support@konduitcapacity.com.


8. International Transfers

If we transfer data outside your region, we use safeguards such as contractual clauses or equivalent protection to ensure your information remains secure.


9. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect information from children. If we learn we have collected data from a minor, we will delete it.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest version. Continued use of the Services means you accept any changes.


11. Contact Us

For questions or privacy concerns, email us at:
support@konduitcapacity.com